District Electricals offers the best brands in consumer electronics at fantastic prices. We specialise in audio-visual technology, providing a fantastic range of [TVs], [Home Cinema Systems] and [DVD and Blu-Ray Players]. We also offer a brilliant selection of [Laptops], [PCs], [Digital Cameras] and more! We only sell the best, cherry-picking amazing products from top names such as [Samsung], [Panasonic], [LG] and [Sony]. We seek to bring you the best products at the best possible price, stocking a mix of Brand New, Box Damaged, Grade A and end-of-line electronics that allow us to offer you some of the most amazing prices on the market!
‘[Brand New and Sealed]’ products have never been used or opened and are in perfect condition direct from the factory. All Brand New and Sealed products carry a full manufacturer’s warranty.
‘[Box Damaged]’ products are in perfect ‘as new’ condition direct from the factory. The boxes of these products have been opened or slightly damaged, but the products inside are in perfect condition. All Box Damaged stock is fully tested by the manufacturer and then tested by us prior to dispatch to ensure that there is no fault. The vast majority of Box Damaged products carry a full 12 month manufacturer’s warranty, but some are covered by our own 12 month warranty. Please refer to the warranty information at the bottom of the product description for details on specific items..
Manufacturers classify products as ‘[Grade A]’ for many different reasons. The reasons for individual product classifications are never revealed, but common reasons include box damage, end of line stock and customer returns. Our entire Grade A stock has been fully tested by the manufacturer and checked by us prior to dispatch to ensure that there is no fault. We provide a full 12 month warranty on every Grade A product we sell.
In the interests of absolute honesty and customer satisfaction, we always state that there may be very slight cosmetic marks on our Grade A product. We select only the very best graded product, and most are perfect, but the truth is that ANY handling may result in slight marking of the casing. This is especially true of the high gloss finishes on modern TVs. However, any marks that do exist are almost invisible in normal viewing conditions. It is extremely rare for a customer to be disappointed by the condition of one of our products. Please refer to our 100% positive feedback on eBay and Review Centre. There are links on the main page of our website.
We are very pleased to offer upgrades to some of our products. We are happy to perform a RAM upgrade on many of our [Grade A Laptops] and [Netbooks], and we are now also able to offer free DVD multi-region upgrades to many of our DVD players. If you are interested in upgrading a product, please call us on 01905 887705 or email [email protected]
All of our products come complete with their original accessories and most of them come with the original packaging still intact.
We are also able to provide extra items with some of our products, such as TV stands or HDMI cables. If you are interested in arranging for other items to be included in your order, please call us on 01905 887705 or email [email protected]
You can place an order with us in the following ways:
We are happy to reserve some of our products if you cannot pay immediately. In order to reserve a product, we require a deposit of £30 or 10% of the product value, whichever is the greater. We will then reserve the product until an agreed date. If you are interested in reserving goods, please call 01905 887705 or email [email protected]for more information.
We are pleased to offer a range of payment options and attempt to cater for every need.
All of our payments are 100% secure and are verified by SagePay. Please note that we no longer accept personal cheques. To discuss our payment options, please do not hesitate to [contact us].
We do not currently offer payment by credit or instalment. If you are interested in [reserving] a product, or would like to talk to us about payment options, please [contact us] on 01905 887705 or email [email protected]for more information.
No, unlike many Internet retailers, we do not make a surcharge for credit card payments.
You are entitled to cancel your order before it is despatched, and up to 14 days after you have received your item. Please see our Returns Policy for full details.
The majority of our products are shipped via a Next Working Day service with [DPD]; however, some remote areas of the UK are subject to Two Working Day service. Large TVs and Plasma screens are shipped with a specialist delivery company, which can take up to 5 working days. Items which use this service are clearly marked in the product listing. If you have any queries about product delivery, please do not hesitate to [contact us].
Ordered the wrong item or changed your mind? Don’t worry; simply contact us within 14 days of delivery to arrange a hassle free return. (Please refuer to our full returns policy for more details).
Many products have a small delivery charge of £9.99. Higher delivery charges are applicable for larger products. Some remote areas of the UK are also subject to higher delivery charges. Though we strive to cover all areas of the UK, the Scottish Highlands and some UK islands are not currently covered. If you have any queries about delivery charges, please contact us on 01905 778805 or[email protected]
Special delivery instructions can be given using our [website order form], or via email on[email protected]
Most of our items are delivered by [DPD]. We find DPD to be the best couriers on the market as they offer a secure and reliable service all year round. DPD also provide the ultimate in convenience with their excellent 1-Hour Predict service. This facility notifies you of your delivery time via text or email, so that waiting around for your parcel becomes a thing of the past. DPD even operate zero carbon delivery!
Large TVs and Plasma screens can be very fragile and difficult to deliver, often resulting in breakages and accidental damage. In order to avoid this, we use a specialist delivery company for these items to ensure that all items are delivered safely and in perfect condition. This specialist service can take a little longer, but in return we can offer total peace of mind that your product is in the right hands.
Our delivery companies cover the majority of the mainland UK. Some areas of Scotland are not covered. We do not currently deliver to the Scottish Highlands and some UK islands. If you have any queries about delivery, please contact us on 01905 778805 or [email protected]
Yes, you are welcome to collect your goods from our showroom in Worcester. To do this, payment for your item needs to have been cleared. You also need to arrange a time for collection, and bring along two forms of ID, one of which needs to be photo ID. Suggested forms of ID include:
If a credit or debit card has been used for payment, the address on the ID must match the billing address. Collections must be made in person, and cannot be conducted by a third party.
If you miss your delivery, you can collect your parcel from the nearest [DPD] depot. In order to do this, you will need to [contact them] with your consignment number to arrange collection. When collecting your item, you will need the following pieces of information:
If you miss a delivery by our specialist TV delivery company, please [contact us] on 01905 887705 or email [email protected]
We are not currently able to offer international shipping?
Yes, we have a showroom in Worcester that is open to trade and public. Please feel free to visit us to see a fantastic range of the very best electricals at amazing prices! You can find us at:
Unit 7a, Lowesmoor Wharf
Yes, all of our products are covered by 14 Day Easy Returns. Please refer to our Returns Policy for full details.
Our prices are extremely competitive and so we have limited opportunity to improve them for multiple purchases. However, if you are thinking of placing a large order, please call us on 01905 887705, or email at [email protected]and we will make sure that we give you the very best price possible.
We have fantastic reviews and customer feedback on [Review Centre] and [eBay]. We are also pleased to receive your comments via email on [email protected]We pride ourselves on the quality of our customer service and our products and will go the extra mile to deliver truly amazing service. You will not be disappointed. We sell only the best.
Yes, we can offer extended warranties on some of our products. If you have any queries about our warranties, check our [Terms & Conditions] or contact us by phone on 01905 887705 or email at [email protected]
No, we do not currently offer a TV installation service.
Our prices are very competitive and we always seek to provide the best possible offer on all of our products. If you see a lower price for one of our items, please [contact us] for our latest offers. We will always attempt to provide the most competitive price on the market.